Shipping Policy

Refund Policy

Refunds are only given at the discretion of the Manager.

Any items returned for refund or exchange must be returned within 30 days from original delivery date.

All returns are to be sent to:

Shark Valley Tram Tours
P.O. Box: 441739
MiamiFL 33144-1739
United States

Shipping or Returns Customer Service may be reached by calling 305-221-8455.

Cancellations & Changes 
You have 24 hours from when the order is placed to change or cancel your order.

Delivery timing & methods
Confirmation of purchase will be sent within 48 hours.
All items will be shipped using Fed Ex or USPS.

Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.

P.O. Box: 441739
MiamiFL 33144-1739
United States

Phone: 305-221-8455
Fax: 305-221-4372